AgStar Product Support

Both phone and email support are available during normal business hours:
Monday - Friday, 8:00am - 5:00pm Pacific Time

If your support representative directs you to join a Zoho Assist session, enter the Session ID in the box below and click the Connect button

Updates

The most recent update is the 2023 Year-End Update release, v.10.12.0.01, posted on 12/27/2023.

Download it at this link» Once on that page, click on the blue "Download" button. Please note that this will not work with Internet Explorer. You must use Google Chrome, Mozilla Firefox, or Microsoft Edge as your browser to download it.

Training

Online one-on-one personalized training is available on an hourly basis. Contact AgStar Support at 800-275-5223 for rates and estimates.

AgStar Help System

For tips on using AgStar Help, or if you are having difficulty getting the Help System to open on your computer click here »

Additional Resources

Can't find the topic you are looking for in the AgStar Help System? Call or email the AgStar Support staff. We'll be glad to assist you.

AgStar Support

(Monday - Friday, 8:00am - 5:00pm Pacific Time)

Announcements

August 29, 2019

What are CA pay stub sick leave requirements?

We've been getting a number of calls from AgStar users who've been advised by their attorneys, insurance agents, or other business contacts that their payroll paycheck stubs need to show sick leave accrued and/or used, in addition to the current balance. So we checked. And as far as we can tell, that's just not true. We went to the State…

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August 29, 2019

New EEOC Reporting Requirements

The U.S. Equal Employment Opportunity Commission has expanded the information required from employers with more than 100 employees. The Component 2 EEO-1 survey for 2017 and 2018 must be submitted by 9/30/2019. According to EEOC, all employers who need to complete this survey should have already received letters notifying them of the requirement. To make it easier for you to…

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